MOTOTRBO Premium Software updates and features are now available with our Essential package. Certified updates improve your radio fleet and infrastructure's performance. Access the latest features to expand your radio fleet's capabilities, efficiency, security, and reliability.
Two-Way Radio Services For MOTOTRBO Devices
Overview
Golden State Communications provides Motorola radio service to help you protect your new or existing Motorola communication equipment and keep your team connected. As a MOTOTRBO™ service provider, we can repair, upgrade, maintain, and manage your radio fleet.
Motorola Radio Service Near You
Golden State Communications offers two levels of Motorola radio technical support and repair throughout the United States. Our Essential Software package provides the support and tools you need to manage your radio fleet. For a more hands-off approach, opt for our Premier Services package and trust our dedicated experts to manage your radio operations.
The Essential Software Package
Protect your new or existing radio fleet with our Essential Software package. This tier offers the following services:
Our professional hardware repair services return your radios to factory specifications. As a Motorola radio certified repair provider, we meet ISO9001 compliance and ensure quality performance before expediting your equipment back to you. We are dedicated to helping your team keep operations on track.
The Premier Services Package
The Premier package takes a proactive approach to your radio management. Our knowledgeable experts handle your complex IP-based radio operations with these services and advantages:
Radio communication becomes more complex with data applications and enhanced features. With the Premier Services package, our experienced professionals manage your MOTOTRBO radio operations to help you save time and maximize radio performance.
The Premier package includes software updates and upgrades to expand your organization's communication capabilities, safety, and reliability. Regular updates are essential for protecting your radios against cyber threats and preventing service disruptions. Batch programming features enable you to program and manage multiple radios simultaneously, keeping your fleet organized while saving time.
Radio Management Software programs allow you to schedule programming jobs ahead of time. If you also want your staff to learn how to program radios, we will provide training to teach them how to use the radio management software tool.
Our expert Hardware Repair provides state-of-the-art diagnostics equipment, repair tools and replacement parts to ensure your radios are protected from normal wear. All radios are returned to factory specifications and updated with the latest firmware. Our service centers are certified to comply with ISO9001 and TL9000. You can trust our Onsite Support Radio Management Experts to do the following:
- Set up hardware
- Configure software
- Load radios into your database
- Troubleshoot complications
Supplemental Services
Consider the following supplemental service options with the Premier Services package:
Water, chemical, and physical abuse are covered with the accidental damage option. With expedited handling included, we’ll get the work done in no more than three days (plus shipping time), and have your users up and talking in no time.
Performed by our certified technicians, preventive maintenance helps extend the useful life of your radios, reducing costs. Annual maintenance checks include physical inspection and cleaning, electronic tuning verification, firmware and talkgroup verification.
Eliminate your security, patching, updating, backup and storage concerns, and still have 24x7 access to your data when Motorola Solutions hosts your radio management database in our secure network operations center. We'll make sure everything stays up to date and secure, and minimize downtime and headaches.
Expert technicians ensure your radios are fully operational and that your entire radio inventory is configured to your specifications. We perform changes and modify user configurations to ensure radio features and functionalities support your immediate and ongoing needs.
MyView Portal
Access your radio fleet data, performance reports, and service case history on the single-source MyView Portal. MyView Portal is an on-demand, 24x7x365 instant-access view of your MOTOTRBO network. The data provided by the portal is aggregated from a suite of industry-leading tools used to proactively manage your communication system from our Solution Support Center — so you know it’s reliable and up to date. Use access permissions to provide the right level of information to the right people.
Advantages of Two-Way Radio Services
Trust Golden State Communications to deliver the following benefits:
- Maximized radio performance
- Minimized downtime
- Continued savings and a lower cost of ownership
- Reduced risk
- Greater peace of mind
Manage Your Radio Fleet Effectively With Golden State Communications
Golden State Communications offers expert Motorola radio services to increase your uptime and enhance safety. Contact us to learn more about our services or request a quote.
Since 1992, Golden State Communications, Inc. and Communications Rental Service have specialized in on-site, 2-way communications solutions. We represent over 5,000 companies and organizations nationwide, including large global tech companies, professional sporting venues, large stadium venues, hospitals, schools, prestigious educational campus institutions, and large music and festival events.
Quick Links
Contacts
Golden State Communications, Inc.
978 Rincon Circle
San Jose, CA 95131
Toll Free: 800-774-6535
Phone: 408-558-2700
Fax: 408-558-2719
Golden State Communications, Inc.
4401 Twain Ave, #23
San Diego, CA 92120
Phone: 619-516-9372
Golden State Communications, Inc.
11175 Azusa Ct, Ste #110
Rancho Cucamonga, Ca. 91730
Toll Free: 866-952-5758