About Us

Our History

Since 1992 Golden State Communications, Inc. and Communication Rental Service (GSC and CRS) have specialized in on-site mobile communications solutions. We represent over 5,000 companies and organizations nationwide, including: Dole Fresh Vegetables, Stanford Hospitals & Clinics, Palo Alto Medical Foundation, San Francisco 49ers, San Jose Earthquakes, Santa Clara Valley Water District, Allied Waste, Cupertino Electric, Lam Research, Marriott Hotel.

Whether you are purchasing, renting or in need of service and repair, GSC and CRS provide clients with a complete and comprehensive communications solution. Our team can tailor a solution which incorporates your current requirements with consideration for future growth, flexibility and efficiency. Our consultants have extensive training and resources, enabling them to create solutions that are cost effective and operationally sound. No matter what your needs are, GSC and CRS will ensure that your solution will leave you confident and 100% satisfied.

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Our Certifications

Motorola Solutions / Service Elite Specialist

We are an authorized Motorola Service Center Service Elite Specialist. We have our own factory trained staff of experienced service professionals who are totally committed to keeping your system performing at peak efficiency. We utilize the latest test equipment and maintains an extensive inventory of factory original parts.

The Motorola Service Elite Specialist is the highest level of service relationship. It represents the greatest level of Motorola/Servicer agreement and interdependence. Motorola Servicers who attain this level have demonstrated consistent capabilities in performance, personnel and commitment to Motorola products and services.

ETA

In cooperation with Motorola, ETA offers both basic & advanced certifications for Motorola Technicians and Service Stations. Motorola would like for the technicians to take the basic electronics Associate CET exam. Many techs are also choosing to take the full journeyman level CET by taking either the WCM or USMSS certification and others have gone on to attain Senior or even Master level CET certification.

Certified Service Center

The Certified Service Center (CSC) program is designed as a tool to help consumers find quality service centers, to help electronics and appliance manufacturers select service centers for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service.

Showing our customers that we mean business!

Becoming a Certified Service Center demonstrates to our customers, and the whole industry, that customer service and satisfaction are paramount to our service center. It let your customers know that they are guaranteed high quality. Our service deserves to be recognized, so take your business one step beyond the rest.

Certified Service Center (CSC) status places our business in the elite network of service centers that consumers turn to for quality assurance. Our business will be listed in the CSC directory - to be distributed to industry and consumers, as well as being listed on Consortium Members web sites.

What’s Involved?

To attain Certified Service Center status, a service center must comply with specified requirements determined by representatives of all facets of the service industry.

Certification Requirements:

• Facility Service Capability
• Code of Conduct
• Appropriate Test Equipment and Tools
• Customer Service and Warranty Policy
• Management Skills
• Technician Certifications
• Licensing and Insurance
• Professional Appearance

Careers