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Integrated Command & Control Applications

Scout

Premier Voice Dispatch Console

AVTEC, INC.

Scout is a pure Internet Protocol (IP) communication platform based on open standards. It integrates with MOTOTRBO Connect Plus, Capacity Max, Linked Capacity Plus, Capacity Plus, and IP Site Connect radio systems.

Scout can be integrated with other technologies such as SIP telephony systems, legacy radio systems, auxiliary I/O, archival recorders, SNMP management, and web-based applications such as vehicle location systems.

Scout's suite of console options addresses the needs of 24x7 dispatch operations, whether the dispatchers require a fixed location, the flexibility of a system that operates on a laptop, or the portability of an accessory that runs on a tablet or laptop over Wi-Fi or LTE network.

Key Benefits

  • Designed and manufactured in the USA.
  • Supports multiple radio technologies simultaneously to transition to MOTOTRBO.
  • Multiple levels of seamless redundancy available.
  • Maximizes dispatching efficiency.
  • Ensures safety of employees and clients.
  • Increases delivery reliability.
  • Reduces training and life cycle costs.

Key Features

  • Scalable to 200 consoles and 2000 endpoints.
  • Redundant, fault tolerant architecture.
  • Wireline interface to radio infrastructure with advanced features.
  • Advanced audio processing.
  • Deep integration into IP phone systems for Cisco, Avaya, NEC, and others.
  • Supports metadata recording.
  • Supports both hardware and software-based audio processing options.
  • Highly customizable GUI interface.
  • Integration with mapping and texting applications.

System Requirements And Types

  • Radio Hardware/Releases Compatibility:
    • XRT Gateway needed for Connect Plus and adequate number of talkpath licenses.
    • VRC Gateway needed for Capacity Max and adequate number of talkpath licenses.
  • Computer Hardware/ Operating Systems:
    • Scout runs on Commercial Off-the-Shelf hardware supporting the following operating systems:
      • Windows 7 32- or 64-bit Professional SP1
      • Windows 10 64-bit Professional
      • Windows Server 2008 R2
      • Windows Server 2012 R2 Update 1"
  • Interfaces:
    • NAI-V voice license on the radio.
  • Integrates with IP Site Connect, Capacity Plus, Capacity Max, Linked Capacity Plus & Connect Plus 2.6.

Industries

Fire & Emergency Medical Services, Hospitality, Manufacturing, Mining, Oil & Gas.

Application Partner

Motorola Sold and Supported


SmartPTT PLUS

MOTOTRBO Sold & Supported Voice & Data Dispatch Software

ELCOMPLUS

SmartPTT PLUS is a Motorola Sold & Supported dispatch software application for distributed MOTOTRBO radio networks. Standard functionalities include voice dispatch, texting, job ticketing, event logging and more. Optional features include GPS tracking, indoor location, voice recording, interoperability, telephone interconnect and a web client for remote system access. SmartPTT supports both the digital functions of the MOTOTRBO radios or their analog mode for a seamless migration to a DMR system.

SmartPTT Dispatcher Console is the software application installed on a Windows-based PC, which can be located at any distance from the controlled radio networks. The Dispatcher Console connects to the SmartPTT Radioserver(s) via IP to perform dispatching functions. The SmartPTT PLUS Radioserver communicates to radio subscribers via an IP wireline connection using the Network Application Interface (NAI Voice and NAI Data). SmartPTT PLUS supports operation in conventional systems, IPSC, Capacity Plus, Linked Capacity Plus, Connect Plus and Capacity Max.

Key Benefits

  • Enhanced radio subscriber monitoring and management.
  • Increased coordination of work.
  • Personnel safety.
  • Rapid response to emergency.
  • Improved performance discipline of employees.
  • Cost management.
  • Elimination of data transmission errors.
  • Increased call capacity.

Key Features

  • IP wireline connectivity using NAI Voice & NAI Data.
  • Breaks the IPSC limit of 15 repeaters per system.
  • Voice Dispatch.
  • GPS Tracking Option.
  • Event Logging.
  • Voice Recording Option.
  • Text and Data Transfer.
  • Job Ticketing.
  • Telemetry.
  • Web Client Option (Data Only).
  • Radio Network Bridging Option.
  • Repeater Network Monitoring Option.
  • Telephone Interconnect Option.
  • Indoor Tracking Option.

SmartPTT PLUS Application

System Requirements And Types

  • Radio Hardware/Releases Compatibility:
    • MOTOTRBO radio with firmware 1.08.32 or higher.
    • XPR and SL series with firmware version R02.00.00 or higher.
  • Computer Hardware / Operating Systems:
    • PC, Windows XP/Server 2008/Vista/Windows 7/Windows 10, Intel Core i5 or higher, no less than 4 Gb RAM, Sound card (for connecting multiple channels, for example, M-AudioDelta 1010 LT), HDD recommended min 12 Gb (depends on volume of voice records).
  • Compatible with IP Site Connect, Capacity Plus & Linked Capacity Plus 2.5 and later.
  • Compatible with Connect Plus 1.6 and later, as well as Capacity Max.

Industries

Fire and Emergency Medical Services, Hospitality, National Government Security, Police, Transportation & Logistics, Utilities.

Application Partner

Motorola Sold and Supported


TRBOnet PLUS

Make The Most Of Your Radio Network

TRBOnet/NEOCOM SOFTWARE

TRBOnet PLUS provides integrated fully-featured dispatch control over single and multi-site or multi-channel systems. It supports voice communication and data operations for conventional single site repeater, IP Site Connect, Capacity Plus, Linked Capacity Plus, Connect Plus and CapacityMax systems by direct wireline interface with the MOTOTRBO network.

With TRBOnet PLUS, operators can monitor audio, data and asset location, as well as provide record management and review events that have taken place. It’s easy to track staff and key assets on a live map, send and receive private text messages to personnel in the field and respond quickly and effectively to emergency situations. Dispatchers can also link multiple agencies or departments with a single touch for even greater flexibility.

Key Benefits

  • Simplify dispatching, recording and documenting of voice, text and telemetry communications.
  • Enable continuous tracking, control and protection of staff, vehicles and other resources.
  • Minimize response time and Improve operational efficiency.
  • Automate a wide range of daily operations.
  • Provide consistent dispatching across heterogeneous (analog, digital, SIP) environments.
  • Increase the efficiency of each frequency channel use.
  • Deliver a single global view for multiple dispatchers across the world.
  • Support role-based views for multiple dispatchers and administrators.
  • Provide enterprise-level reliability and ‘no-limits’ scalability.

Key Features

  • Voice Dispatch & Recording.
  • GPS Tracking.
  • Bluetooth based Indoor Tracking.
  • Job Ticketing.
  • Text messaging and Telemetry.
  • Alarming and Emergency.
  • Resource control.
  • Phone interconnect.
  • CrossPatch and System Bridging.
  • Lone Worker.
  • RF Coverage Monitoring.
  • Radio Allocation.

TRBOnet PLUS Application

System Requirements And Types

  • Radio Hardware/Releases Compatibility:
    • MOTOTRBO radios and repeaters.
  • Computer Hardware/Operating Systems.
    • Windows 7/ 8/ 10/ Server 2012 / Server 2014.
  • Interfaces:
    • NAI Voice, NAI DATA for IPSC, Capacity Plus, LCP.
    • XRT9000/9100 for Connect Plus.
    • VRC and Data Gateways needed for Capacity Max.
  • Compatible with IP Site Connect, Capacity Plus and Linked Capacity Plus 2.4 or above.
  • Compatible with Connect Plus 1.5 or above, and Capacity Max.

Industries

Fire and Emergency Medical Services, Hospitality, Mining, Oil & Gas, Police, Transportation & Logistics, and Utilities.

Application Partner

Motorola Sold and Supported


Alarm Control System

Automatic, Intelligent Dispatching Of Alarms, Job Tickets & Notifications

TELDIO

Teldio’s Alarm Control System (ACS) is a software-based application that intelligently dispatches emergency and business-critical alarms, work tickets and notifications. Integrating into building management, machinery, job ticketing software and third-party network systems, ACS monitors for alarms around the clock.

ACS ensures that alarm management and notification process is automatic, efficient and reliable by dispatching notifications to the right person based on the time of day, location and competency necessary to respond to the task. The closed loop system pushes alarms to the next suitable person until they are acknowledged, resolved and closed. By doing so, response times to alarms and emergency events are significantly reduced, workplace efficiency improves and accountability is enhanced.

ACS filters and transmits alarm notifications via email and text message, as well as text and audio notifications to MOTOTRBO™ radios, Android devices and mobile phones.

Key Benefits

  • Improve Workplace Efficiency - ACS consolidates alarm sources & manages the alarm notification process to significantly improve response times.
  • Enhance Employee Safety - ACS ties into employee safety solutions and recognizes notifications from third-party panic buttons, MOTOTRBO™ radio & Android panic buttons. ACS dispatches the notifications to the appropriate individuals, resulting in employees responding to events and emergencies faster and more efficiently.
  • Rich Reporting & Enhanced Accountability - ACS’s rich reporting features allow administrators to track how long it takes employees to respond, accept & close alarms.

Key Features

  • ACS listens to multiple alarm sources: fire alarm panels, production machinery, panic buttons, building management system, HVAC system, pumps, sensors, job ticketing software, ACS Desktop Messenger, management software, PLC, SCADA, I/O contact closures.
  • ACS sends a pre-recorded voice and/ or text alarm message to the correct individual’s devices, based on their competencies, schedule and location.
  • Pair ACS with RTLS, Teldio’s indoor & outdoor positioning solution to automatically trigger an alarm when an employee enters or leaves a restricted zone.

ACS Application

System Requirements And Types

  • Radio Hardware/Releases Compatibility:
    • Software supports Direct Repeater Connection. If the customer chooses to go with Control Stations, an XPR 4000 or 5000 series control station (base radio) per channel (Conventional Mode) or one control station per system (Trunked Mode) is required.
  • Computer Hardware/Operating Systems:
    • Intel® Core™2 Quad / Intel® Core™2 Duo / Intel® Pentium® or similar, Windows 7 Professional 64-Bit / Windows 8 Professional 64-Bit / Windows Server 2008/2012, 4GB 1333MHz Dual Channel DDR3 SDRAM or higher, Minimum 160GB Hard Drive, Integrated: 10/100/1000 Ethernet LAN on system board, minimum four (4) externally accessible USB Ports.
  • Interfaces:
    • Supports Alarm Interfaces: RS232, I/O, ASCII, SMTP, OPC, SMS, TETRA, DMR, Ekahau, SNMP, Spectralink Wifi, SDS, Web Services.
  • Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus.

Industries

Hospitality, Public Services (non-Public Safety Government), Utilities.

Application Partner

Motorola Application Partner


c-Bridge

Bridging The Gaps With MOTOTRBO

RAYFIELD COMMUNICTIONS

The c-Bridge provides for a variety of enhancements to single-repeater or IP Site Connect systems. It allows the 15-repeater limit of IP Site Connect to be exceeded, whereby systems can consist of hundreds of repeaters and it can be used to increase the number of satellite receivers that can be installed in an IP Site Connect system with receiver voting. It can also provide interoperability between single repeaters or IP Site Connect systems and non-MOTOTRBO systems, such as analog or P25 systems as well as providing a connection between single repeaters or IP Site Connect systems and older analog dispatch console systems.

Very flexible 'call routing' allows for dynamic bridging between different repeaters and time slots. When used with the PC Voice Dispatch application, the c-Bridge can operate as a gateway for voice communications over an IP network connection into a single MOTOTRBO repeater or an IP Site Connect system. Built-in IP network diagnostics provide an excellent troubleshooting tool for finding problems in the IP networks between repeaters in IP Site Connect systems.

Key Benefits

  • Extreme wide area coverage with greater than 15 repeaters. Cover the world, if necessary.
  • Interoperability with non-MOTOTRBO systems, such as analog systems and P25 systems.
  • Voice dispatch over IP network connections (wireline) when used with PC Voice Dispatch application.
  • Allows for IP Site Connect systems to be used over commercial satellite and other high-latency IP network connections.
  • Dynamically bridge All Call or Emergency Call talkgroups between all slots on all repeaters in IP Site Connect systems.
  • Built-in IP network diagnostics provide unparalled monitoring of the IP connections between repeaters in IP Site Connect systems.

Key Features

  • The c-Bridge can be provided as a complete 'appliance' or as 'software-only' for installation on customer-provided hardware or a Virtual Machine.
  • Application runs on Linux (CentOS) operating system.
  • Supports virtually unlimited number of IP Site Connect repeaters.
  • Supports virtually unlimited number of analog interfaces for interoperability with non-MOTOTRBO equipment and systems.
  • Can be used with high-latency IP network connections, such as commercial satellite systems.
  • Passes all MOTOTRBO digital data (GPS, ARS, TMS, Private Calls, etc.)

c-Bridge Application

System Requirements And Types

  • Radio Hardware/Releases Compatibility:
    • XPR8300/XPR/8380/XPR8400/SLR5700, Latest Firmware Versions.
  • Computer Hardware/Operating Systems.
    • Nothing else required for 'hardware/software package' systems.
    • For 'software-only package', computer should be dual-core CPU, 4GB RAM, 500 GB Hard Drive, CentOS 6.x Operating System. For Virtual Machine installation, the VM should run CentOS 6.x Operating System.
  • IP Technology:.
    • Requires IP connection to XPR/SLR repeaters.
  • Interfaces:
    • For connection to non-MOTOTRBO systems, analog interface requires: Receive COR, Low-Level Receive Audio, Transmit PTT, Transmit Audio, Ground.
  • Compatible with IP Site Connect using IP connections and with Capacity Plus, Capacity Plus Multisite, and Capacity Max using control station radios (limited functionality).

Industries

Fire and Emergency Medical Services, Healthcare, Hospitality, Mining, Oil & Gas, Police, Public Services (non-Public Safety Government), Utilities.

Application Partner

Motorola Application Partner


HermesTRX

HermesTRX Enterprise Indoor & Outdoor Positioning System

HERMES MICROCOM

The hermesTRX is a plug-and-play professional and cost-effective real-time GPS fleet management system which uses various mapping platforms including Google Earth. It is configurable through a built-in web server to track and manage vehicles or personnel assets by GPS enabled Motorola Radios.

It is an advanced truly plug-and-play solution being very intuitive to set up and leads the standards in the MOTOTRBO application world.

Our newest feature, "Vehicle Stop" has been included to add a layer of certainty to the tracking of a fleet. In a typical school bus scenario, when buses arrives at a set point, e.g. a bus stop, a log entry will be annotated with the arrival time of the vehicle at a particular ‘drop-off’ point, and the time when the vehicle leaves said point.

Key Benefits

  • hermesTRX is truly plug-and-play being very intuitive to set up.
  • The system comes with a detailed user set-up manual and example CPS files and associated firmware.
  • The solution utilizes the most up-to-date mapping platforms, which are free to use. The solution is priced in a category which normally demands a much higher entry price.
  • The solution is modular in design, which enables users to upgrade the system with new features or functions on the fly.
  • There are also no licensing costs associated with hermesTRX including no cost for using of the mapping platforms.

Key Features

  • Indoor (Beacons) and Outdoor (GPS) Positioning.
  • Reverse Geocoding (Show address).
  • Flexible Mapping Engine (OpenStreetMap, ESRI, MapQuest, ArcGIS, National Geographic, Topographic and Google Earth).
  • Multiple Geo-Fences.
  • No monthly recurring investment costs.
  • Recording and Playback.
  • Multi User Access and Remote Facility.
  • Voice Dispatching for multiple users.
  • SQL Interface for third party applications.

HermesTRX Application

System Requirements And Types

  • Radio Hardware/Releases Compatibility:.
    • All Motorola MOTOTRBO and TETRA Radios.
  • Computer Hardware / Operating Systems:.
    • The hermesTRX is hardware, which fits between the customer's LAN and the MOTOTRBO network. In order to integrate this application, only MOTOTRBO and Ethernet cables are required. There are no complex drives, databases etc to be installed. A normal web browser to set up and use the system is all that is required.
  • IP Technology:.
    • Ethernet Connection.
  • Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus and Connect Plus.

Industries

Hospitality, Mining, Oil & Gas, National Government Security, Police, Public Services (non-Public Safety Government), Transportation & Logistics, Utilities.

Application Partner

Motorola Application Partner


iTalkie Solution

Modular Dispatch And Interoperability Solution

TABLETMEDIA, INC.

iTalkie™ is both a dispatch and an interoperability solution that bridges different types of users with different services. Users can be 2-way radios, personal computers, Windows tablets and smartphones, Wi-Fi-enabled rugged mobile computers and phone callers. Services are traditional voice and text dispatch, logging/recording, GPS-based automatic vehicle location (AVL), email, alert notifications, telephone interconnects, and others.

The solution is modular and grows as needed: it uniquely allows customers to tailor the solution to their requirements and expand it as needed. It can start as a simple call logger for a small radio network and grow it to work with tenths of control stations with thousands of radios, PDAs, PCs and dispatchers in multiple sites.

Key Benefits

  • Use one simple set of plug-and-play components to build bottom-up any type of solution: mutlifunction server, console, thin client, PA gateway and remote messaging client.
  • The multifunction server can be used as part of a dispatch solution or by itself for HD call recording, telephone interconnect, dispatch, email and serial (COM) communication, alert notifications with distribution lists, GPS and telemetry.
  • The server can also be used as middleware for 3rd-party messaging-based (hospitality, building management, etc.) and AVL tracking applications.
  • It can export raw GPS data to 3rd-party tracking applications such as Versatrans, Transloc and NISC.

Key Features

  • Thin client for simple RoIP voice and text dispatch console for voice, text, GPS and telephone interconnect.
  • Gateway to make calls to an overhead paging (PA) system.
  • Remote messaging client designed for tablets mounted on vehicle dashboards.
  • Support both mutlicast and unicast communications.
  • Interface to SCADA systems and PLCs.
  • Works on any MOTOTRBO topology, including Connect Plus.
  • Voice path requires a control station, while data is handled either via control station or via a wireline (IP) connection to repeaters or XRC controllers.

iTalkie Solution Application

System Requirements And Types

  • Radio Hardware/Releases Compatibility:
    • Any Motorola MOTOTRBO radio configuration including Connect Plus.
  • Computer Hardware/Operating Systems.
    • MS-Windows 7 or greater (including Windows Server) with 1.5GHz CPU and 1GB RAM.
  • Interfaces:
    • USB for control stations for voice path, Data via control station or Ethernet for data NAI repeater interface or XRC controller. Ethernet for other network access.
  • Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus 2.3 and above.
  • Compatible with Connect Plus 1.4 and above.

Industries

Fire & Emergency Medical Services, Healthcare, Hospitality, Mining, Oil & Gas, National Government Security, Police, Public Services (non-Public Safety Government), Retail, Transportation & Logistics, Utilities.

Application Partner

Motorola Application Partner


neoConneX Fleet Manager

Fast And Easy-To-Use "Plug-and-Play" GPS Tracking Solution For The Everyday User

NEOTERRA SYSTEMS INC

neoConneX Fleet Manager is the GPS and Telematics engine for the next generation of neoTerra appliances for MOTOTRBO Professional Digital Two-Way Radio Systems.

It can be deployed in a customer-owned solution or in a carrier environment as a hosted web solution. Each client has individual permissions for system access & reporting.

Key Benefits

  • Fully plug-and-play appliance.
  • Integrated live GPS and reporting systems.
  • Supports all MOTOTRBO system configurations

Key Features

  • Wide range of mapping sources, including customer-owned GIS systems.
  • SNMP integration with Genesis GW3-TRBO.
  • Integration with Avtec Scout Console.

neoConneX

System Requirements And Types

  • Radio Hardware/Release Compatibility.
    • Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus and Connect Plus.
  • Computer Hardware / Operating Systems:.
    • Appliance comes preloaded with all applications required.
  • IP Technology:.
    • Requires static IP.
  • Interfaces:
    • VML 750, LTE Smartphone client (LEX10), MOTOTRBO.
  • Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus, Capacity Max and Connect Plus.

Industries

Fire and Emergency Medical Services, Healthcare, Hospitality, Mining, Oil & Gas, Police, Public Services (non- Public Safety Government), Transportation and Logistics, Utilities.

Application Partner

Motorola Application Partner


RadioPro

RadioPro

Radio Over IP Solutions For MOTOTRBO

CTI PRODUCTS

RadioPro provides communications to MOTOTRBO radio systems from anywhere in the world.

Applications are available for Windows PCs and laptops as well as iOS and Android smart mobile devices. These applications offer features such as Talk/Listen, Voice Recording, GPS mapping, Text Messaging, Remote Control of radios and repeaters, and I/O Telemetry.

RadioPro Dispatch and Solo can be used on Windows PC platforms. RadioPro Talk can be used on iOS and Android devices.

  • Fully plug and play appliance.
  • Integrated live GPS and reporting systems.
  • Supports all MOTOTRBO system configurations
  • Wide range of mapping sources including customer owned GIS systems.
  • SNMP integration with Genesis GW3-TRBO.
  • Integration with Avtec Scout Console

System Requirements And Types

  • Radio Hardware/ Release Compatibility.
    • Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus and Connect Plus.
  • Computer Hardware/ Operating Systems.
    • Appliance comes preloaded with all applications required.
  • IP Technology.
    • Requires static IP.
  • Interfaces.
    • VML 750, LTE Smartphone client (LEX10), MOTOTRBO.
  • Compatible with IP Site Connect, Capacity Plus, Linked Capacity Plus, Capacity Max and Connect Plus.